Contents7 sections
If you read one thing
You can read every page without giving us anything. The site has no forms, lists or accounts, and the calculator and hardware check never send what you choose. The public map shows only city dots and counts. The chat has its own notice, below. Nothing is sold or used for advertising.
Who you are dealing with
Atheron Network Inc.
1631 Dickson Ave., Suite 1100
Kelowna, BC
V1Y 0B5
CA
Business Number 788400448
GST/HST 788400448 RT0001
01Who is responsible
Atheron Network Inc. is responsible for the personal information this website collects. Our details are at the foot of every page. Questions or requests: privacy@aton-network.org.
02Reading the site
Reading the site needs nothing from you. Cloudflare, which carries the site's traffic, processes your IP address to deliver pages and keep the site safe. Our server keeps short technical logs, without anything you typed.
The calculator and the hardware check run in your browser. What you choose in them is never sent to us. The site uses no advertising or tracking. We use cookie-free performance and error monitoring (Amazon CloudWatch) to keep the sites fast and working. On about one visit in five, it records how long pages take to load, errors on the page, the page address (never the part after a ?), and your browser, device type and approximate country. It doesn't record who you are, and no cookies are set.
03The Constellation map
When your machine checks in, we use its internet address to place it at its approximate city on the Constellation map. We never use GPS, we don't keep the address, and the public map shows only city dots and counts, never your name, handle or node.
The leaderboard shows the display name a member chooses, or their member number. What the app and the network keep about members is in the ATON Constellation terms, in the members portal.
04The chat
The chat on this site runs on ATON Desk, our own live chat. What it keeps and for how long is in the chat notice at the end of this page.
05Where it is kept
We host our sites, services and databases with Amazon Web Services (AWS) in Canada, in its Montreal region (ca-central-1). Backup copies are kept in Canada too, in AWS's Calgary region. Two parts run outside Canada, and neither holds customer data: we collect public market data (the prices and trades exchanges publish) in the United States (Virginia) and the United Kingdom (London), and our test systems run in the United States. Cloudflare may process information outside Canada, under its own safeguards.
06Your rights
You can ask to see, correct or delete what we hold about you. Write to privacy@aton-network.org. You can also complain to the Privacy Commissioner of Canada or of British Columbia.
The site is not meant for people under 16.
07Changes
We publish each change as a new version with its date, and earlier versions stay readable on this page.
Privacy in ATON Desk chats
ATON Desk is the live chat on the websites of the businesses that use it. When you chat with one of them, that business decides what happens to your conversation and is responsible for it. ATON Desk, run by Atheron Network Inc., holds and processes it on their behalf and only to provide the chat.
What is kept
Your messages, the files you share, the name and email address you give, and the answers to the business's questions before the chat starts.
If you are signed in to the business's own website or app, the name and email address it has for you, which it sends to the chat so you do not have to type them.
The page you were on when you started the chat, without anything after a question mark, the page that sent you there, and your browser in broad terms such as "Chrome on Windows, desktop". These details of your visit are deleted after 90 days.
Your approximate location (country, region, city and time zone), from Cloudflare, which carries the chat's traffic. Your IP address itself is not stored with your conversation. To stop floods of messages, the chat counts requests by a one-way code made from the address, and those counts are deleted within a day.
How long it is kept
Conversations and messages left offline are kept for two years after the last message unless the business sets a shorter time, as short as 30 days; a business on a paid plan can choose up to three years. Files are deleted with their conversation, and so is everything the assistant wrote in it.
A business can hold a particular conversation longer when it is evidence for an order, a dispute or a signed project, until a date it must choose, and never more than seven years.
A message left offline that nobody has handled is closed after 90 days.
Your browser
The chat keeps a random code in your browser's storage for this website, so it can show you your own conversations when you come back. It is not used to follow you anywhere else. Clearing this website's data in your browser removes it, and the chat then starts again as new. Some websites also tell the chat to forget the code when you sign out of them.
Emails
When a chat ends, the business can send you a copy of it by email, and it answers messages left offline by email. These are sent only to an address that is proved to be yours: one the business's own sign-in vouched for, or one you confirmed with a six-digit code we email you. The code email contains none of what you wrote.
Links to files in an emailed copy work for 24 hours; the files stay in the conversation, where you can open them again.
Emails are delivered by Resend, which handles them only to deliver them.
The assistant
Where a business turns on the ATON Desk assistant, your messages in that chat are sent to Anthropic, whose Claude models write the assistant's answers. Anthropic handles them only to answer and does not use them to train its models. A person from the business can take over at any time.
Who sees it
The business's team members who answer the queue your chat is in. ATON Desk's own staff see a conversation only when the business asks for help with it or to keep the service safe and running. Nothing is sold or used for advertising.
Your choices
To see, correct or delete what a business holds about you, ask that business; it can do so from its ATON Desk console. If you hold an Atheron account, asking Atheron to delete it deletes what ATON Desk holds about you in every business's chat as well, except a conversation a business is holding as evidence, which keeps the words but loses your name, address and visit details.
ATON Desk is not meant for children under 16.
Last updated October 3, 2026.